Privacy Policy 隐私政策

1. Information We Collect

We may collect and process the following categories of information when you use our services:
1. Personal Information:
• Basic Information: Name, email address, phone number, shipping address, billing address.
• Payment Information: Payment card details and transaction information.
2. Account Information:
• Account Details: Username, password, registration date, and account activity records.
3. Usage Data:
• Device Information: IP address, browser type, operating system, device identifiers.
• Log Information: Access times, visited pages, click behavior, browsing history.
4. Transaction Information:
• Order Details: Purchase records, preferences, return and exchange records.
• Reviews and Feedback: Product reviews and customer service feedback left on our website.

2. How We Use Information

We use your information for the following purposes:

1. Providing and Improving Services:
• Order Processing: Process your orders, handle payments, and arrange deliveries.
• Customer Support: Provide customer support, process returns and exchanges, and resolve disputes.
• Account Management: Maintain your account and preference settings.
• Personalized Recommendations: Recommend products based on your purchase history and browsing behavior.
2. Marketing and Promotions:
• Sending Notifications: Send promotional information, coupons, and event notifications (you can opt-out at any time).
• Analysis and Improvement: Analyze user behavior to improve our products and services.
3. Legal Compliance and Security:
• Compliance Requirements: Comply with legal requirements and respond to legal processes or government requests.
• Protecting Rights: Protect our rights, property, or safety, and those of our users.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

1. Service Providers:
• We share information with third-party service providers who help us operate our website and provide services, such as payment processors, logistics companies, data analysis companies, and marketing partners. These service providers are authorized to use your information only as necessary to provide services to us and must adhere to appropriate confidentiality and security measures.
2. Legal Requirements:
• We may disclose your information as required by law or to protect our rights and property. This includes responding to legal processes, law enforcement requests, or protecting our legal interests.

4. Data Security
We use reasonable technical and organizational measures to protect your personal information, including but not limited to:

1. Encryption: Using SSL (Secure Socket Layer) encryption to protect data transmission.
2. Access Control: Limiting access to personal information to employees and service providers who need the information to perform their job duties.
3. Security Audits: Regular security audits and vulnerability assessments to protect data from unauthorized access, use, or disclosure.

5. Your Rights
You have the right to access, correct, delete, and restrict the processing of your personal information, and the following rights:

1. Access: You can request access to the personal information we hold about you.
2. Correction: If your personal information is inaccurate or incomplete, you have the right to request correction.
3. Deletion: In certain circumstances, you can request that we delete your personal information.
4. Restriction: In certain circumstances, you can request that we restrict the processing of your personal information.
5. Data Portability: Where applicable, you have the right to receive a copy of your personal information and to transfer it to another data controller.
6. Objection: You can object to our processing of your personal information, particularly for direct marketing purposes.

6. Cookie Policy
We use cookies to enhance your browsing experience and provide personalized services. Cookies are small text files stored on your device that record and store your preferences and activities. We use the following types of cookies:

1. Necessary Cookies: These cookies are essential for the website to function properly and cannot be disabled.
2. Performance Cookies: These cookies help us understand how users interact with the website, allowing us to improve website performance.
3. Functional Cookies: These cookies remember your settings and preferences to provide a more personalized experience.
4. Advertising Cookies: These cookies are used to show relevant advertisements and marketing information to you.

You can manage and delete cookies through your browser settings, but please note that disabling cookies may affect the functionality of certain website features.

7. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you become aware of any personal information we have collected from children under 13, please contact us.

8. Contact Us

If you have any questions about our privacy policy or wish to exercise your rights, please contact us:

 

• Email: ucharminghairfactory @gmail .com

• Phone: +86-15012424853

• Address: UCharminghair  18 Distribution Blvd   Edison NJ 08817. United States